SlimTrack

Support

SlimTrack Passport Technical Manual

Everything you need to set up, use and troubleshoot your SlimTrack.

Official specifications

  • Built-in Apple Find My.
  • Wireless charging with 5V / 0.8A (max) input.
  • 220 mAh rechargeable battery.
  • Up to 6 months standby battery life.
  • 8 mm design thickness and 200x145x5 mm dimensions.
  • Operating temperature: -10C / +40C.
  • RFID protection, IP65 water resistance, 90 dB alarm.
  • Consumer warranty: 2 years.

First-time setup

Complete these steps in order for first use.

  • Remove passport and magnetic cards before charging.
  • Align SlimTrack at the centre of the wireless charger.
  • Press and hold the button for 5 seconds to power on.
  • Open Find My > Items > Add New Item > Other Supported Items.
  • Assign a name/emoji and confirm pairing with your Apple ID.

Button commands: on, reset, off

  • Power on: press and hold 5 seconds (audible beep).
  • Status check: double-click (beep = powered on).
  • Factory reset: remove from Find My, double-click, then press and hold 10 seconds.
  • Power off: 5 consecutive presses within 2 seconds.

Pairing, removal and re-pairing (10 minutes)

  • After 'Remove Item' the device stays in pairing mode for 10 minutes.
  • If not re-paired within 10 minutes, it exits pairing mode.
  • To re-enter pairing mode, press the button once and repeat pairing in Find My.

Lost Mode

  • In Find My, open the device and tap 'Enable' under Lost Mode.
  • Enter a phone number or email and confirm.

Safe charging

  • Do not charge with passport or electronic devices inside.
  • Use only wireless chargers that comply with safety standards.
  • Do not use damaged or uncertified power adapters or accessories.

Electrical safety and proper use

  • Do not disassemble, self-repair or expose to heat sources.
  • Avoid humid environments and water immersion.
  • If smoke or unusual odour occurs, stop use immediately and contact support.
  • Suitable for non-tropical climates and altitudes below 2 km.

Certifications and compliance

  • CE marking.
  • Compliant with 2014/30/EU (EMC) and 2014/35/EU (Low Voltage).
  • Disposal per WEEE 2012/19/EU and Battery Directive 2006/66/EC.
  • Declared compatibility: Apple devices with iOS 10 or later.

2-year warranty and exclusions

  • Consumer warranty valid for 2 years from purchase date.
  • Warranty certificate and valid invoice required.
  • Excludes damage from misuse, unauthorised repairs, impacts/liquids, force majeure.

Usage restrictions

  • Not intended for hazardous, medical or safety-critical environments.
  • Check local regulations before use outside the EU.

Official support contacts

  • Min Engineering Srl, Via Bocchetto 6, Milan.
  • Support: support@slimtrack.it
  • Support portal: slimtrack.it/support

Need help? Get in touch.